Revenue Cycle Management


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Identify your workforce's strengths, gaps, and goals with PROPELRevenue Cycle Management. This innovative, enterprise-style offering combines the benefits of the CDI, coding, and Medicare domains with exclusive strategic planning tools.

Designed for professionals in diverse coding environments, PROPELCoding keeps your entire team proficient, attuned to code and guideline changes, and ready to tackle even the most challenging scenarios.



Stay in continuous compliance with PROPELCDI. Our CDI education specialists help your staff keep tabs on key CMS developments, apply best practices, and discover documentation opportunities.



Let our experts take the guesswork out of compliance with PROPELMedicare. Don't waste time tracking regulatory updates, finding answers, or worrying about navigating your complex industry alone.



Shannon E. McCall,

Meet the Expert Instructor Behind PROPELCoding


Shannon E. McCall, RHIA, CCS, CCS-P, CPC, CPC-I, CEMC, CRC, CCDS, directs all of HCPro’s Certified Coder Boot Camp® programs. She is the developer of the Certified Coder Boot Camp®—Inpatient Version and the Evaluation and Management Boot Camp®. Most recently she collaborated with the CDI team to develop the Risk Adjustment Documentation and Coding Boot Camp®. As a consultant for HCPro, she works with hospitals, medical practices, and other healthcare providers on a wide range of coding-related issues with a particular focus on education, coding reviews, and audits.


McCall has extensive experience with coding for both physician and hospital services. Prior to joining HCPro, she worked for a national medical practice management company, where her duties included serving as a client manager and an in-house coding trainer. She also previously worked for a national consulting firm focusing on hospital inpatient, outpatient, and ER services.

Laurie Prescott,

Meet the Expert Instructor Behind PROPELCDI


Laurie L. Prescott, MSN, RN, CCDS, CDIP, AHIMA-Approved ICD-10-CM/PCS Trainer, is the CDI education director with HCPro. Prescott serves as a full-time instructor for the CDI Boot Camp as well as a subject matter expert for ACDIS.


Prescott is a frequent speaker on HCPro/ACDIS webinars and author of The Clinical Documentation Improvement Specialist’s Complete Training Guide. She started her nursing career in 1985 as a graduate of the University of Vermont School of Nursing. Since that time she has worked at a variety of organizations, including academic, large, and small community hospitals. She has worked in a number of nursing roles, including as manager in the areas of medical/surgical, ICU, PACU, and endoscopy. Her experience also includes specialization as a compliance officer.

Kimberly A. H. Baker, JD, CPC

Meet the Expert Instructor Behind PROPELMedicare


Kimberly A. H. Baker, JD, CPC, is the director of Medicare and compliance for HCPro. She is a lead regulatory specialist for HCPro's Revenue Cycle Advisor and is the lead instructor for HCPro's Medicare Boot Camp®—Hospital Version, Medicare Boot Camp®—Utilization Review Version, and HCPro’s Medicare Boot Camp®—Provider-Based Department Version. She is a former hospital compliance officer and in-house legal counsel and has over 25 years of healthcare experience, including 10 years of experience teaching, speaking, and writing about Medicare coverage, payment, and coding regulations and requirements.


"I enjoy the updates being provided. There is no way anyone can get all the updates timely on our own."



Universal PROPELAdvisory Services Benefits

Ongoing access to leading experts »


Ongoing access to leading experts


  • Custom virtual education (exclusive to your organization and/or to the member community)
  • On-call guidance for your time-sensitive questions

Custom-fit membership model »


Custom-fit membership model


  • Continuing education planning conversations with PROPEL leadership
  • Dedicated member liaison to facilitate benefit delivery, answer questions, and adjust membership preferences

24-7 access to virtual learning »


24-7 access to virtual learning


A frequently updated library of educational resources that have been specially designed or curated for your team

Personalized online membership hub >>


Personalized online membership hub


  • PROPELProfile custom-created for each member organization
  • Housed on user-friendly platform relevant to your membership
  • Keeps benefits centrally located and staff closely engaged in the community

Learn More About PROPEL