Training solutions designed specifically for Critical Access Hospitals and Rural Health Clinics

The need for access to safe and effective healthcare in all our rural communities is more important than ever. Critical access hospitals (CAHs) like yours serve all types of patients and emergencies, and you have unique challenges in doing so.


At HCPro, we are aware of the challenges CAHs face in terms of training staff, capturing deserved reimbursement, and staying current with regulations.






Instructor-Led Training


Virtual and In-person

Instructor-Led Learning Opportunities

HCPro’s course materials are designed specifically for CAHs. Our team of regulatory experts has direct experience working with CAHs and has created training specifically for this setting. Based on recognized source authorities, your team will use the knowledge, resources, and strategies learned long after the course is over.


Our training offers:

  • Medicare Boot Camp—CAH & RHC: This course prepares you to better manage your revenue cycle by focusing on guidance from CMS on Medicare coverage, coding, billing, and payment for CAHs. You’ll leave the class ready to make improvements that will strengthen reimbursement and compliance for your CAH. And afterward, your team will have the research tools and skills to answer Medicare questions long after the boot camp is over..
  • Revenue Integrity & Chargemaster for CAHs: This class ties the chargemaster function to revenue cycle and revenue integrity functions, including cost reporting and key operational issues, such as coverage, clinical documentation, charge capture, and coding. Learn about chargemaster set-up and maintenance within the context of revenue integrity to help avoid pre- and post- billing edits and payer denials. ‚Äč
  • Utilization Review for CAHs: This class focuses on the Medicare regulatory requirements for patient status and the role of the UR committee. It examines the unique sets of issues CAHs face related to UR, including the complexities of swing bed admissions. It also untangles the many changes CMS has made to the inpatient-only provisions and how what does and does not apply to CAHs.







Subscription Service

Easy-to-use online coding and auditing tool to get accurate answers faster!

SelectCoder delivers all of the decision-making information you need to code and evaluate claims in a single online coding resource. Whether you code professional services, facility services, or work claims for a private or public insurance payer, SelectCoder seamlessly combines all of the most current and historical content in a streamlined layout that complements your workflow. Get to the correct answer faster to boost productivity, efficiency, and revenue.



 Verify decision making

  • One-click CCI Bundle Validator Tool
  • One-click Medical Necessity Validator Tool
  • Part B and Part A NCD/LCD Policies
  • Searchable code-to-code crosslinks

Accelerate coding

  • Sleek, efficient user interface
  • 2.5 times faster than the competition
  • One tool, all code sets
  • All answers delivered on a single page

Simplify compliance

  • E/M Chart Auditing Tool
  • Audit DRG Grouper Logic
  • Date of Service Search Tool
  • 60 Months of CCI Edits, LCD/NCD Policies, Fees, and More







Self-paced eLearning

Virtual Training Environment

The HIPAA Privacy and Security Online Learning Library

The HIPAA Privacy and Security Online Learning Library is fully updated to reflect the new provisions set forth in the HIPAA Omnibus Rule, including:

  • Patient medical record access
  • Uses and disclosures of protected health information (PHI) that require authorization
  • Fundraising and marketing rules
  • Definition of breach and the Breach Notification Rule terms
  • Fines

The HIPAA Privacy and Security Online Learning Library includes a course for each of your training audiences. Content is specific to each audience’s role in protecting patient health information.

  • Coders, Billers, and the HIM Staff
  • Nurses and Clinical Staff
  • Registration and Front Office Staff
  • Nutrition, Environmental Services, and Volunteer Staff
  • Business Associates
  • Physicians
  • Executive, Administrative, and Corporate Staff
  • Home Health






PROPEL for Critical Access Hospitals 



Let our experts take the guesswork out of compliance with PROPELMedicare for CAHs. Don't waste time tracking regulatory updates, searching for answers, or worrying about navigating your complex industry alone. With this service, you’ll get ongoing access to leading experts in Medicare compliance.


PROPELMedicare offers a comprehensive training program—developed specifically for CAHs—that gives staff the knowledge and tools to better manage the revenue cycle. From charge setup and capture to submitting clean claims, we help CAHs uncover areas for improvement that will strengthen reimbursement and compliance.


What's more, we will help your team to:

  • Master the most relevant principles and practices
  • Reduce the time spent navigating rules, regulations, and updates
  • Grow competence, confidence, and career potential
  • Strengthen cohesion with colleagues in collaborating disciplines
  • Cultivate a consistent educational message for stakeholders across roles, experience levels, and physical locations
  • Enhance organizational compliance, financial health, and achievement of patient care goals
  • Understand and prepare for the impact of regulatory updates and industry trends on current practices in CAHs


Our year-round membership model gives you and your team a dedicated member liaison to facilitate benefit delivery, answer questions, and adjust membership preferences. And with 24/7 access to virtual learning, you will enjoy a frequently updated library of educational resources that have been specially designed or curated for your team.


© 2024 HCPro®, a division of Simplify Compliance LLC. All rights reserved

100 Winners Circle, Suite 300, Brentwood, TN 37027 I 800-727-5257